FAQ

Details

Prices are in New Zealand dollars.


Shipping

When will my order ship?
Orders ship Mondays and Thursdays except public holidays.

How much does shipping cost?
We have flat rate shipping throughout New Zealand and FREE shipping for orders over $150.

Do you ship internationally?
Yes! Please email hello@bravecreative.co.nz to find out how much it will cost to ship your order.


Returns and exchanges

While I hope you are absolutely in love with your items if the product you receive is damaged or faulty I will either exchange it, replace it, or provide a credit/refund within 30 days of original purchase.

Items must be returned in original condition, unused, unwashed and are accompanied with their original packaging. Email hello@bravecreative.co.nz to arrange a return.

 

Please choose sale items carefully as we can’t exchange them for change of mind.


Emails

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Privacy

Your privacy is extremely important. We promise to never sell or rent your personal information to third parties. To update your information at any time contact us, hello@bravecreative.co.nz

Links
Links on our blog may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


Credit Card / Payment Details

Payment for products is done via PayPal, which may ask you to provide further information (including credit or debit card details). This information is retained by PayPal and will not be passed on to us. We advise you to read the Terms and Condition and Privacy Policy on the PayPal site for further information on what information will be required and the way PayPal will use it.